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Shipping & Returns Policy

Shipping Policy & Returns Policy updated on April 1st 2018.

Shipping Policy

All orders within the U.S. will be shipped by UPS ground, FedEx ground or US Postal Service Priority Mail.

Standard Shipping charges for each order are based on the total volume of your purchase and location.

For your protection, all shipping costs include tracking number and insurance.

For Express shipping, please contact us for special shipping rates.

For any other special request, please contact us so we can try to accommodate your needs.

All orders will be shipped within 1-3 days.

Most orders will arrive within 2 to 5 days after being shipped but we can't guarantee delivery dates since each service has their own delivery system. We will provide you with a tracking number.

During Holiday Season delivery time might be a little longer so try to place your order in advance.


Returns Policy

Our soaps are handmade according to traditional craft methods so products form can never be exact.

The user must agree to receive products with colors, scents, inscriptions and weights who may differ slightly.

In case of you are not satisfied with your purchase for serious reason, you can return the item for a refund within 15 days of the original purchase day.

Product(s) returned must be in original condition, unused and properly packed with a copy of the original receipt.

Return process:

If you need to return an item, please Contact Us with your order number specifying  details about the product(s) and the reason why you want to return it.

We will respond you quickly and we will send you a return merchandise authorization: (RMA number) to validate your request.